Thursday 19 November 2026 | Novotel London West, London
We’re delighted to be exhibiting at the Membership Excellence Conference 2026, one of the UK’s leading events for membership and association professionals. Join us in Hammersmith, London to explore practical ways to strengthen member engagement, retention and growth, and visit the Chord UK team on Stand E1.
This year’s theme, Driving Growth Through Engagement & Value, is closely aligned with the work we do every day: helping membership organisations create stronger member connections, uncover valuable insight and improve retention through meaningful conversations.
Why attend Membership Excellence 2026?
Membership Excellence 2026 brings together sector leaders, practical case studies and specialist partners for a day focused on turning ideas into action. Across four content-packed streams, delegates will explore how to:
- strengthen member engagement, value and belonging;
- use data and insight to better understand member needs;
- refresh the membership value proposition;
- build more relevant, inclusive communities; and
- translate activity into measurable membership growth.
With 30+ expert speakers and 40+ specialist solution providers, it’s an ideal opportunity to learn from peers, discover fresh approaches and leave with practical ideas to support your membership strategy.
Come and meet Chord UK
Come and say hello to us on Stand E1. Alana Turnbull, Business Development Director, and Sarajane Keates, Account Director, will be there to discuss your member engagement priorities and share how integrated member engagement campaigns (calls, SMS and email) can support every stage of the member journey, from acquisition and welcoming to engagement, renewals, retention and reactivation.
Whether you’re looking to acquire new members, reconnect with disengaged members, understand what they value or improve renewal outcomes, Sarajane and Alana will be happy to share practical ideas and examples from our work with similar membership organisations.
Save 20% on your conference pass
As a Chord UK contact, you can receive 20% off the Standard Pass price. Simply enter the discount code MX26E when booking.
Explore the programme and book your place today using code MX26E to save 20% on a Standard Pass. We look forward to welcoming you to Stand E1!
