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Customer Intelligence

Customer Intelligence

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Intelligence & data to improve your marketing

Are you looking to market your products and services more effectively with specific offers tailored to your prospects’ and customers’ needs? Gaining more customer intelligence can help you.

In order to do this, you may need to fill in gaps or add more depth to your marketing data.  This could include finding out what sector they are in, how big they are, how much they spend, when they buy or which other suppliers they use.  This will help you place them into different segments and make your marketing more effective.

The more information you have, the easier it is to spot opportunities to sell new products.

Using a combination of telephone, email and web-based intelligence-gathering – Chord UK can help you get the best return from your marketing investment.

We can help you:

Sell more

by providing you with accurate in-depth GDPR-compliant data to help you sell and upsell your products and services, using web-research, telephone conversations and email.

Identify decision-makers

by collecting names and job titles via the web (including LinkedIn), re-checking this information by telephone and email. This can be individuals or groups of decision-makers, recommenders and influencers. Will will ensure that individuals are informed about your processing and their rights under current data protection legislation.

Build email lists

by securing GDPR-compliant consent (if appropriate) and storing evidence of this in addition to written call-guides containing a clear privacy notice and call recordings.

Get the best results

by using high quality data to start with and delivering email and telemarketing for you using our cloud-based campaign management system* to keep all the data in one place. Our leading edge technology helps to make more calls per hour and build in validation checks to ensure data is accurately collected.

Have peace of mind

by offering a skilled and experienced telemarketing team who will represent you professionally and know how to collect the most information possible.

Measure your results

with detailed real-time reporting that summarises the data completion that we have achieved, so you can evaluate the campaign’s success.

Ensure legal compliance

by sharing data securely and screening telephone numbers against the Corporate / Telephone Preference Service (C/TPS) registers. A Data Processing Agreement will also be put in place before we start.
Not all telemarketing companies are the same.

Get in touch

Contact us today

Contact Us

Please get in touch if you would like to talk through your requirements. We can then answer your questions, make sure that we fully understand your needs and can then consider how best we can help you.

Related Case Studies

  • Association of Optometrists: Transforming data quality and member intelligenceAssociation of Optometrists: Transforming data quality and member intelligence

    Help to ensure the success of a campaign to re-launch communications.

Related Posts

  • UK Trade & Investment: Chord helps boost International Trade

    Chord supported UKTI’s national ‘Exporting is GREAT’ campaign to get UK companies exporting.

Contact us

Chord UK Limited
23A Goose Street
Beckington, Frome
Somerset, BA11 6SS

01373 867920

hello@chord-uk.co.uk

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