Chord helps identify the reasons why members had decided not to renew membership and what the RSS could have done to make members stay.
Chord helps identify the reasons why teachers’ registrations lapse.
Chord demonstrates how to successfully outsource member welcome and engagement activity.
Chord contacted 28 departments under the persona of eight different GP profiles.
Chord supported UKTI’s national ‘Exporting is GREAT’ campaign to get UK companies exporting.
RCGP’s main challenge was having insufficient in-house resources.