Royal Statistical Society: Lapsed Member Research
Chord helps identify the reasons why members had decided not to renew membership and what the RSS could have done to make members stay.
General Teaching Council for Scotland: Teacher Research
Chord helps identify the reasons why teachers’ registrations lapse.
Royal College of Nursing: Member Welcome & Engagement Calls
Chord demonstrates how to successfully outsource member welcome and engagement activity.
Royal College of General Practitioners: Mystery Shopping
Chord contacted 28 departments under the persona of eight different GP profiles.
WWT Consulting Ltd: New Business Appointments
More new business was needed by WWT Consulting in order to fully-utilise four new consultants.
Foresters Financial: Welcome Call Campaign
Gaining consent from more members to receive email communications and capturing more accurate email addresses. There was also a need to increase members’ awareness of the unique range of member benefits.
UK Trade & Investment: Chord helps boost International Trade
Chord supported UKTI’s national ‘Exporting is GREAT’ campaign to get UK companies exporting.
Royal College of General Practitioners: Member Retention, Lapsed Member & Welcome Calls
RCGP’s main challenge was having insufficient in-house resources.
British Medical Association: Membership Retention & Acquisition
Help to get new members, retain existing and recently lapsed members and securing opt-in.
